KnowHow
Maps

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Our digital KnowHow-Maps are tools for enabling your employees to deal with challenging and comprehensive topics. They provide quick, easy and motivating access to the information and tools needed to complete the respective tasks effectively and efficiently. They are therefore not just “knowledge maps” that reproduce theoretical knowledge and abstract rules, but are designed in a way that makes valuable knowledge usable.

 

Our KnowHow-Maps are therefore simultaneously onboarding tool, reference works, consulting tools, training bases, communication tools and central "collection points" for all verified information and resources on a specific topic. On - perceived - one page.

 

 

Know-how maps are interactive one-pagers specifically designed for information processing by busy people. They combine relevant and understandable content with a spatial-visual, context-related, and interactive presentation.

 

Our KnowHow Maps are characterized by clear structures, overview, and a modular design in terms of both the breadth and depth of the respective content. This makes them perfect for autonomous and user-friendly information search and processing for the individual needs of your employees. Even with a lot of content.

 

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They make it easy for you as a specialist department to keep your information up to date on a central platform and discover and avoid inconsistencies or redundancies. So if it's time to clean up your information repository, talk to us first.

 

 

In our KnowHow-Maps, we implement the findings from our numerous projects as well as interdisciplinary approaches and methods from the fields of applied cognitive science, linguistics, usability and human-centered design. Furthermore we follow the 4 governing principles of international Standards applicable to information design: relevant, findable, understandable, usable (ISO 24495-1: 2023 (E) Plain language/ umgesetzt in DIN 8581-1 einfache Sprache).

 

 

Elements of our KnowHow-Maps:

 

Entry Points

Reduced entry points, defined from the user's perspective, provide easy access to the content of the KnowHow-Maps and enable quick thematic and contextual assignment of their questions to in-depth content, resources and tools. 

Structure-Layer

 

Thanks to a comprehensible structure on different layers, users navigate step by step and as direct as possible to the information relevant to them. Without the annoying jumps back and forth of traditional websites or sharepoints.

 

The big picture and the connections are therefore retained even when delving deeper into the content.

 

Assets + Resources

 Resources such as checklists or templates, tools, processes or interface topics from other specialist areas are made available in the relevant context. If possible, with one click, within the KnowHow-Map or with links to other repositories. 

Content-Layer

 The needs and prior knowledge of users vary depending on their role, background or specific question, which is why our content concepts follow a layered approach. In this way, we support the search for and processing of information in the depth and breadth individually required.

Chunking

 We cut and bundle the content of KnowHow-Maps in such a way that it is scannable. So that users don't waste their valuable resources and scarce time with content that they already know or that is irrelevant to their individual needs.

 

 

 


Actually, we don't really know why.

 

But our customers and their users love KnowHow-Maps. 

 

And we love mapping!

 

 

 

In 2020, we began developing “LegalMaps” for legal and compliance departments to empower employees in legal and compliance topics.

 

In the meantime, however, the other company divisions have also discovered the potential and benefits of our maps, which is why we do not limit our services to legal topics. To keep it simple, our former "LegalMaps" are now also called "KnowHow-Maps"...

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